Managing what AI says about your business is the new reputation management. We monitor AI mentions, alert you to issues, and show you how to respond.
AI models are forming opinions about your business based on everything available online — reviews, articles, social posts, forum mentions, and competitor comparisons. Unlike Google where you can influence page one with SEO, AI models synthesize all of this data into a single recommendation or characterization of your business that you may never see unless you specifically ask.
Online reputation in the AI era isn't just about managing Google results. It's about understanding and influencing the composite picture AI models have of your business. When someone asks "Is [your business] any good?" the AI answer draws from dozens of sources. If negative information exists anywhere prominent, the AI will likely reference it.
Our monitoring tools track what major AI platforms say about your business and alert you when the narrative changes. Combined with our 132-point audit, you get a complete picture of both your AI visibility (are you being recommended?) and your AI reputation (what's being said when you are mentioned?).
Traditional ORM suppresses negative search results by outranking them with positive content. AI reputation management works differently because you can't outrank anything in an AI response — the AI decides what to say. Instead, AI reputation management focuses on ensuring the overall signal landscape favors your business: more positive reviews than negative, more authoritative content than complaints, and consistent positive presence across the web.
The proactive approach is key. Rather than reacting to negative AI mentions, build such a strong positive signal profile that AI models have overwhelming evidence to recommend you favorably. Our tools help you build this profile systematically through review generation, authority content creation, and cross-platform presence optimization.
Yes. Ask ChatGPT, Gemini, or Perplexity "What do you know about [your business name]?" and "Would you recommend [your business] for [your service]?" The answers will show you how AI currently perceives your business. Our monitoring tools automate this process and track changes over time so you don't have to manually check.
You can't directly edit AI responses, but you can influence them by changing the underlying data AI models use. If negative reviews are driving poor AI sentiment, focus on generating more positive reviews. If inaccurate articles exist, work on getting corrections published. Our tools help you identify which negative signals have the most impact and prioritize your response efforts.
AI models with web access (like Perplexity and some ChatGPT configurations) can access real-time information. Others update their training data periodically. The practical implication: changes you make today to reviews, content, and online presence will begin influencing AI recommendations within days to weeks. Our dashboard tracks when AI sentiment shifts so you can see the impact of your reputation management efforts.